Whichever you'd rather — David takes both himself. Most enquiries get a reply the same day, and if it's the sort of pond that wants a proper look, we'll be in the diary for a free site survey within a fortnight. No call centres, no sub-contracted sales team.
A few honest details now save a phone call later. Whatever stage you're at — sketch on a napkin, weedy puddle, or full architect's drawing — start here. We'll come back to you with sensible next steps and an honest sense of timeframe.
We're a small, hands-on practice — so we keep our patch tight. Most projects fall inside Suffolk, south Norfolk and parts of north Essex, with the odd longer trip for restorations of unusual ponds. If you're a little outside the line, ring anyway — we say yes more often than no.
Honest answers to the questions that come up most. If yours isn't here, ring it through anyway — half our best conversations start with "this might be a daft question, but…".
Ring David, drop an email, or send the form. Whichever feels easier — they all land in the same inbox, and they all get answered by the person who'd build the thing.
